Privacy Policy for Haunt & Heal
This privacy policy explains how Haunt & Heal (“we”, “us”, or “our”) collects, uses, shares, and protects the personal information of our website visitors and customers (“you” or “your”). It also describes your rights and choices regarding your data and how you can contact us if you have any questions or concerns.
This privacy policy applies to our website hauntandheal.com and any related services, products, or features that we offer (collectively, the “Services”).
By using our Services, you agree to the terms of this privacy policy and consent to our data practices.
What Information We Collect We collect various types of information from you when you use our Services, such as:
- Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, billing address, shipping address, and payment information.
- Non-Personal Information: This is information that cannot be used to identify you directly, such as your IP address, browser type, device type, operating system, referral source, pages visited, time spent, actions taken, and other anonymous or aggregated data.
- Cookies and Similar Technologies: These are small files or pieces of data that are stored on your device when you visit our website or use our Services. They help us remember your preferences, improve your user experience, analyze your behavior, and deliver relevant ads.
Comments
When visitors leave comments on our website, we collect the data shown in the comments form. Additionally, for spam detection purposes, we gather the visitor’s IP address and browser user agent string. If you use the Gravatar service, an anonymized string derived from your email address (often referred to as a hash) might be supplied to Gravatar to check if you’re using its service. For more details about how Gravatar handles your data, please view their Privacy Policy at https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible in the context of your comment.
Media
If you choose to upload images to our website, we advise against uploading images containing embedded location data (EXIF GPS) to maintain privacy. Other visitors can download such images from our website and extract any embedded location data.
Cookies
Leaving a comment on our site offers an option to save your name, email, and website in cookies. These are designed for your convenience, so you don’t have to refill your details for future comments. Such cookies will be stored for one year.
Visiting our login page will set a temporary cookie to verify if your browser accepts them. This cookie contains no personal data and is discarded upon closing your browser. Logging in prompts us to set up multiple cookies to save your login data and display settings. Login cookies remain for two days, and screen options cookies stay for a year. If you choose “Remember Me”, your login persists for two weeks. Logging out will remove these login cookies.
Editing or publishing an article places an extra cookie in your browser. This cookie, which does not contain personal data, simply identifies the post ID of your recent edit and expires in a day.
Embedded Content from Other Websites
Articles on our site may contain embedded content (videos, images, articles, etc.). Interacting with this content is the same as visiting the hosting website directly. Such sites may gather your data, employ cookies, embed additional third-party trackers, and monitor your interaction with the embedded content—especially if you have an account and are logged into that site.
Data Sharing
In instances where you request a password reset, the reset email will include your IP address.
Data Retention
Comments and their metadata are retained indefinitely. This method ensures automatic recognition and approval of subsequent comments instead of placing them in a moderation queue.
For those who register on our website, the personal details they provide in their profile are stored. Every user can view, modify, or delete their personal data anytime (though username changes are restricted). Website administrators can also access and edit this information.
Your Data Rights
If you’ve created an account or have left comments, you can request an exported file of the personal data we possess about you, including any data you’ve shared with us. Furthermore, you can ask us to delete any personal data. However, data kept for administrative, legal, or security reasons are exempted.
Data Direction
Comments made by visitors may undergo a review by an automated spam detection service.
How We Use Your Information We use the information we collect from you for various purposes, such as:
- To provide you with our Services and fulfill your requests, orders, payments, and subscriptions.
- To communicate with you about our Services, promotions, offers, newsletters, updates, and customer support.
- To personalize your experience and tailor our Services to your interests, preferences, and needs.
- To improve our Services, products, features, design, performance, security, and functionality.
- To analyze our Services, user behavior, trends, statistics, and feedback.
How We Share Your Information We do not sell or rent your personal information to third parties for their own marketing purposes. We only share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party service providers that help us provide our Services to you. This includes Stripe for payment processing, WordPress for website functionality, WooCommerce for our online store operations, MailerLite for email marketing, and caching plugins to optimize website performance.
- Legal Authorities and Others: We may share your information when required by law, legal processes, or to protect our rights or the safety of others.
How We Protect Your Information We take numerous measures, including encryption, firewalls, and SSL, to protect your data from unauthorized access, use, or disclosure.
How Long We Keep Your Information Your information is retained for 30 days or as long as necessary to fulfill the purposes for which it was collected, whichever is longer.
What Rights You Have Over Your Information You have several rights over your information, including access, correction, and deletion. To exercise these rights, please contact us at support@hauntandheal.com.
How We Handle Children’s Information Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
How We Update This Privacy Policy We may update this policy from time to time. Changes will be communicated through our website or by email.
How You Can Contact Us If you have any questions about this policy or our data practices, please email us at support@hauntandheal.com.
This privacy policy was last updated on October 12, 2023.